PT. HM Sampoerna tbk
IT Analyst - Customer Service (Bandung)
IT Analyst - Customer Service (Bandung)
Requirements
Bachelor Degree in Information Technology (IT), Information System (IS), or Engineering majors, with minimum GPA 3.00
English communication skills (good in both written & verbal)
Gadgets: knowledge (willing to learn and explore) of operating and configuring new technology gadgets (eg: iPad, iPhone, Android, Windows Phone, etc)
Extensive knowledge in Windows7, Windows10, and MS Office: install, configuration, troubleshoot
Customer service attitude: patience, solution-oriented, able to work under pressure
Highly mobile (will be required to travel)
Willing to be placed in Bandung
Bachelor Degree in Information Technology (IT), Information System (IS), or Engineering majors, with minimum GPA 3.00
English communication skills (good in both written & verbal)
Gadgets: knowledge (willing to learn and explore) of operating and configuring new technology gadgets (eg: iPad, iPhone, Android, Windows Phone, etc)
Extensive knowledge in Windows7, Windows10, and MS Office: install, configuration, troubleshoot
Customer service attitude: patience, solution-oriented, able to work under pressure
Highly mobile (will be required to travel)
Willing to be placed in Bandung
Your Responsibilities:
Provide technical support for users by providing solutions, workarounds, advice and/or recommendations in a quick and timely manner
Provide high quality customer services through courteous, prompt and accurate communication
Be a “front-liner” to absorb users complaints, as facilitator among IT team and users
Proactively advertise/socialize technology/features of EUC Service
Provide technical support for users by providing solutions, workarounds, advice and/or recommendations in a quick and timely manner
Provide high quality customer services through courteous, prompt and accurate communication
Be a “front-liner” to absorb users complaints, as facilitator among IT team and users
Proactively advertise/socialize technology/features of EUC Service
Kirim via POS ke alamat :
Jl. Soekarno Hatta No.795, Cisaranten Wetan, Ujung Berung, Babakan Penghulu, Cinambo, Kota Bandung, Jawa Barat 40294
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PT. HM Sampoerna tbk
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